(ENG) ተመላሾች እና ተመላሽ ገንዘብ

ተመላሾች እና ተመላሾች

In line with the EU's 2000 Distance Selling Regulations, you have the right to cancel your order within 14 days, starting from the day after the Goods are delivered to you (or by someone known to you who has signed for your goods from our carrier). During this time you may return Goods to us for a full refund. A full refund will be offered provided the goods are deemed by us to be in the same conditions as they were delivered to you and that the request to cancel is received in writing. Any cancelled Order will be refunded within 14 days of receipt by us of the returned goods. If returned Goods are not deemed by us to be in the same conditions as they were delivered to you, we will return the Goods to you and a re-delivery fee will be due and payable by you to us. In order to claim a refund, Customers must send a cancellation notice, stating their Order Invoice Number, to us, in any of the following ways by hand delivery to our registered office at Wevino D.O.O. Slovenia, 1000. Lubljana, Igriska ulica 3. In this case, the notice will be deemed to have been given on the day on which it was left; or by post to our registered office at Vቪኖ ዶኦ ስሎvenንያ ፣ 1000. ሊሊጃና ፣ ኢሪስris ulica 3. በዚህ ጊዜ ማሳሰቢያው በተለጠፈበት ቀን መሰጠቱን ያስባል ፣ ወይም በ ‹info@wevino.store› ላይ ለደንበኛ አገልግሎት ቡድናችን በኢሜይል ይላኩ ፡፡ በዚህ ሁኔታ ፣ ማሳሰቢያው በተቀበለበት ቀን እንደ ተሰጠ ይቆጠራል ፡፡
ከማቅረቢያ በኋላ ትዕዛዞቻቸውን ለመሰረዝ የሚፈልጉ ደንበኞች የሚከተሉትን ማድረግ አለባቸው: -
ለሚመለከታቸው ዕቃዎች ተገቢውን ጥንቃቄ መውሰድ እና እነሱን መጠቀም ፣ መክፈት ወይም መጠቀም የለባቸውም ፡፡ ተጫራቾች የሚሸጡበትን ቀን ከተቀበለበት ቀን ጀምሮ በ 14 ቀናት ውስጥ ይመለሱ ፣ በተመሣሣይ ሁኔታ በእገዛዎ እና በእኛ (በአስተያየታችን) በተመሳሳይ ሁኔታ ፣ በእኛ ማቀነባበሪያ ማእከል Vቪኖ ዶኦ ስሎvenንያ ፣ 1000. ሊሊጃና ፣ ኢሪስris ulica 3፣ በራሳቸው ወጪ። ሸቀጣ ሸቀጦቹን ወደ መመለሻ ጉዞው ለመመለስ በቂ የሆነ የኢንሹራንስ ሽፋን እንዲያወጡ ደንበኞቹን እንመክራለን። ምርቶችን ለእኛ መመለስ ከፈለጉ እና ወደ ማቀነባበሪያ ማዕከላችን ድጋሚ መላክን ማመቻቸት ካልቻሉ በፖስታ እኛን ያነጋግሩን Vቪኖ ዶኦ ስሎvenንያ ፣ 1000. ሊሊጃና ፣ ኢሪስris ulica 3., telephone (+386 64 177 151) or email (info@wevino.store), as soon as possible and in any event within 14 days from the date of delivery.  If you return Goods which we substituted for the Goods that you originally ordered, you are not required to pay the costs of returning the substituted Goods to us, after sending a cancellation notice.